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Privacy Policy

1. Objective and Introduction:

This Privacy Policy describes the objective and principles governing how OwlSure, a ValueMomentum group company, collects, uses, discloses, and protects personal information obtained through its website. OwlSure is committed to respecting the privacy of website visitors and handling personal information in a lawful, fair, and transparent manner, in accordance with applicable data protection and privacy laws across jurisdictions where the website is accessible.

2. Scope

This Privacy Policy applies to personal information collected through the OwlSure website, including information collected via contact forms, cookies, analytics tools, and other online interactions. It applies to visitors accessing the website from the United States, the European Union, the United Kingdom, Canada, Saudi Arabia, and other countries in the Middle East, Africa, and India (Global site), as applicable.

3. General Website Information and Access

The OwlSure website is operated by OwlSure as part of the ValueMomentum group. OwlSure may use a transient Internet Protocol (IP) address solely to determine a user’s general geographic location and automatically redirect users to the appropriate geo-specific version of the website (for example, USA or Global). IP addresses used for this purpose are not stored or used to directly identify individuals beyond enabling this redirection.

4. Personal Information We Collect

OwlSure may collect the following categories of personal information when users voluntarily interact with the website:

  • Contact information, such as name, email address, phone number, organization name, and job title, submitted through contact or inquiry forms.
  • Technical and usage information, such as browser type, operating system, device information, pages visited, and interaction patterns, collected through cookies and similar technologies.
  • Any other information that users choose to provide through website forms or communications.

This includes information collected through cookies and similar technologies, as further described in Cookie Policy. OwlSure does not intentionally collect special categories of personal data or sensitive personal data through its website.

5. Use of Personal Information

Personal information collected through the OwlSure website may be used for the following purposes:

  • Responding to inquiries, requests, or communications submitted via the website.
  • Providing information about OwlSure’s services, solutions, and offerings.
  • Operating, maintaining, and improving website functionality and user experience.
  • Monitoring and analyzing website usage and performance trends.
  • Meeting applicable legal, regulatory, and contractual obligations.

6. Lawful Basis for Processing and Consent

OwlSure processes personal information in accordance with applicable legal bases under relevant data protection laws. Depending on the jurisdiction and context, processing may be based on user consent (where required), performance of a contract or pre-contractual measures, legitimate business interests, or compliance with legal or regulatory obligations. Where consent is relied upon, OwlSure obtains consent through affirmative actions such as submission of website forms, cookie preference selection via the cookie consent banner, or other explicit opt-in mechanisms presented at the point of data collection.

7. Cookie Policy

Please refer OwlSure Cookie Policy.

8. Legal Basis and Regulatory Compliance

OwlSure processes personal information in accordance with applicable data protection and privacy laws, including, where relevant, Regulation (EU) 2016/679 (EU GDPR), UK GDPR, the Digital Personal Data Protection Act, 2023 (India), the California Consumer Privacy Act (CCPA), the Personal Information Protection and Electronic Documents Act (PIPEDA) (Canada), and the Saudi Arabia Personal Data Protection Law (PDPL), along with other applicable regulations across the Middle East.

9. Data Sharing and Disclosure

OwlSure does not sell personal information. Personal information may be shared only with authorized internal teams on a need-to-know basis, with trusted service providers supporting website operations under appropriate confidentiality obligations, or where required by applicable law or lawful governmental request.

10. International Data Transfers

The OwlSure website may be accessed globally, and personal information may be processed or stored in countries other than the user’s country of residence, including outside the European Economic Area (EEA). Where cross-border transfers occur, OwlSure takes reasonable steps to ensure compliance with applicable data protection laws and appropriate safeguards.

11. Data Security

OwlSure implements appropriate administrative, technical, and organizational security measures including access controls, encryption of data in transit, secure hosting environments, monitoring, and periodic security assessments.

12. Data Retention

Personal information is retained only for as long as necessary to fulfill the purposes for which it was collected and to meet applicable legal, regulatory, audit, and contractual requirements, after which it is securely deleted or anonymized.

13. Children’s Privacy

The website is not intended for children under the age of 16, or such higher age as prescribed under applicable law.

14. Links to Third-Party Websites

The OwlSure website may contain links to external websites. OwlSure is not responsible for the privacy practices or content of such third-party websites. Users are encouraged to review the privacy policies of those websites before providing personal information.

15. User Rights

Users may have rights including access, correction, erasure, restriction, objection, withdrawal of consent, non-discrimination, and other rights under applicable data protection laws.

16. Updates to This Privacy Policy

OwlSure may update this Privacy Policy from time to time to reflect changes in legal requirements, regulatory guidance, or business practices. Updated versions will be published on this page.

17. Contact Information

For questions or concerns regarding this Privacy Policy or OwlSure’s handling of personal information, users may contact: Email: DataProtectionOfficer@owlsure.com

OwlSure will respond to privacy-related queries within a reasonable timeframe in accordance with applicable legal requirements.