MANUFACTURING
Automotive
Electronic & Hi-Tech
Medical Devices
Heavy Equipment & Machinery
Maximizing Aftermarket Value Across Manufacturing OEM and Dealer Networks
OwlSure helps manufacturing OEMs and dealers reduce warranty leakage, accelerate claims cycles, improve installed‑base visibility, and capture more parts and service revenue to drive loyalty and enterprise value growth.
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Press Release
OwlSure and Circuitry.ai Announce Strategic Partnership to Scale AI-driven Service and Warranty Decision Intelligence Platform
By bringing together Circuitry.ai’s Service Decision Intelligence Platform and OwlSure’s integration, data modernization, AI/MLOps, field service, and managed services capabilities, this partnership helps enterprises move faster from AI plans to real operational impact.
Warranty Leakage and Service Performance Gaps in Manufacturing Operations
Manufacturers rely on manual dealer workflows, lack installed‑base visibility, lose warranty costs to leakage, and face wide service cost variance across technicians.
Manual, Error‑Prone Warranty Claims
Complex warranty terms across products force manual claim reviews, causing approval errors, dealer frustration, cost leakage, and extended claim cycle times.
Supplier Recovery Revenue Loss
Without automated supplier chargeback workflows, OEMs absorb component failure costs that should be recovered, contributing significantly to overall warranty leakage.
Installed Base Visibility Deficit
Incomplete installed‑base data prevents proactive parts sales, targeted service contracts, accurate demand forecasting, and identification of warranty‑eligible failures.
Dealer Network Service Quality Inconsistency
OEMs lack data to measure dealer service quality, driving wide resolution‑time variance, higher costs, brand risk, and channel tension over warranty claim validation.
First‑Time Fix Rates Below Potential
Insufficient diagnostics, parts availability gaps, and uneven technician expertise cause repeat visits, higher service costs, customer dissatisfaction, and brand damage.
Service Contract Attachment Underperformance
Most OEMs lack systematic processes to attach, renew, and track service contracts, leaving high‑margin recurring aftermarket revenue unrealized.
Warranty Fraud in Dealer Channels
Without digital proof, automated scoring, and audit trails, OEMs struggle to detect evolving dealer fraud tactics, enabling ongoing cost leakage.
Connected Aftermarket Operations for Manufacturing OEMs and Dealer Networks
OwlSure enables OEMs shifting to service‑led models by connecting warranty lifecycle management, installed‑base visibility, dealer enablement, and service contract administration into a measurable aftermarket operating system.
Warranty Lifecycle Management
End‑to‑end warranty administration covering registration, entitlement, claims validation, processing, payment, and audit, configurable for time, hour, and performance‑based warranties across product lines.
Supplier Recovery Automation
Automated identification and submission of supplier chargebacks with documentation, recovery tracking, and proactive supplier notification to reduce warranty leakage and contain component quality issues.
Field Service Execution
Optimized work order management with skills‑based scheduling, mobile offline technician enablement, and real‑time dispatch visibility to improve service execution and resource utilization.
Dealer / Distributor Portal
Self‑service dealer portal for guided warranty claims, policy validation, technical documentation, parts ordering, performance scorecards, and complete asset service history visibility.
Installed Base Management
Comprehensive asset registration linking serials to warranty, configuration, ownership, and service history, enabling proactive warranty, service contract, and quality improvement opportunities.
Service Contract Administration
Configurable service contracts with coverage rules, SLAs, automated renewals, billing integration, real‑time coverage verification, and attachment rate tracking across dealers and regions.
Service Analytics & Quality Intelligence
Advanced analytics on warranty costs, failure patterns, technician performance, parts usage, and service revenue to improve quality, forecasting, and aftermarket profitability.
Parts Management
Installed‑base‑driven parts forecasting and inventory optimization across warehouses, dealers, and trucks, with return, refurbishment, and parts capture rate tracking.
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Priya Nair
Priya Nair
Priya Nair
Priya Nair
