Warranty & Field Service

Transforming Specialty & Protection Business for the Digital Era

From GAP and extended warranties to service contracts and credit insurance, specialty protection businesses face margin pressure, dealer dependence, compliance demands, and rising customer expectations. Intelligent platforms, AI, and automation enable providers to modernize distribution, streamline claims, and build customer loyalty at scale.
SPOTLIGHT

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KEY INDUSTRY CHALLENGES

Critical Pressures in Warranty Services

Delayed claims, inconsistent service experiences, and digital transformation gaps hinder performance.

Dealer & Agent Empowerment

Equip dealers and agents with digital portals, quoting tools, and real-time insights that simplify upselling, strengthen compliance, and expand penetration at the point of sale.

Digital Onboarding & Administration

Automate enrollment and modernize policy administration systems to cut costs, improve accuracy, and accelerate speed-to-contract. Flexible platforms allow faster product configuration and seamless dealer/customer experiences.

Claims Automation & Cost Control

Use AI and analytics to triage, validate, and settle claims quickly while minimizing fraud and leakage, turning claims from a cost center into a loyalty driver.

Customer Servicing & Retention

Provide 24/7 self-service portals, mobile apps, and AI-powered support that deliver transparency and convenience, improving satisfaction and keeping customers engaged long after purchase.

Compliance & Regulatory Reporting

Embed compliance into every workflow to ensure consistent oversight for contracts, claims, and finance, reducing regulatory risk and cost.

Digital Presence & Marketing

Strengthen your market position with modern websites, microsites, and digital campaigns that highlight financial strength, build customer confidence, and attract new business across channels.

Relationship & Partner Management

Implement CRM and PRM platforms that manage dealer, agent, and partner relationships with efficiency — streamlining communication, appetite checks, quoting, and book access.

Capital & Financial Optimization

Modernize accounting, reserves, and financial reporting to support profitability in thin-margin markets while creating the resilience needed to scale.

SOLUTIONS

The Future of Warranty & GAP Markets

Warranty and GAP providers are entering a new era shaped by digital-first distribution, smarter claims, and rising customer expectations. Success will belong to businesses that embrace data, automation, and stronger dealer and customer relationships.

Digital-First Distribution

Dealers and agents sell and service through modern portals and digital ecosystems, expanding reach while ensuring compliance at the point of sale.

Next-Gen Policy Administration

Flexible platforms allow rapid product setup, straight-through onboarding, and cost-efficient scaling across markets.

AI-Driven Claims Transformation

Automated triage, fraud detection, and faster settlements turn claims into a source of customer satisfaction instead of a cost drag.

Customer-Centric Servicing

Self-service apps, portals, and AI assistants give policyholders transparency and control, improving retention and brand trust.

Embedded Compliance

Continuous, automated oversight protect providers in an increasingly regulated environment, reducing manual effort and risk exposure.

Data-Enabled Growth

Advanced analytics unlock insights into dealer performance, pricing, and customer behavior, fueling smarter business decisions.

Dealer & Partner Relationship Evolution

CRM and PRM platforms strengthen dealer alignment, streamline communication, and support higher sales conversion.

Financial Resilience at Scale

Modernized finance and reserving processes ensure providers remain profitable even in thin-margin, high-volume environments.

Explore More Solutions

You’ve just scratched the surface. Dive into the full range of tools we’ve built for smarter work.
CASE STUDY

Cloud Cost Optimization Drives Efficiency for Home Warranty Provider

We enabled a home warranty client to reduce AWS cloud spending by 30%, improve operational efficiency, and strengthen ongoing cloud, database, and DevOps management.

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PARTNERSHIPS

Our Technology Partners are your
Digital Advantage

Our deep partnerships with leading technology companies power innovative, secure, and scalable warranty technology solutions that drive business transformation.
MEET OUR EXPERTS

Expertise That Drives Results

Priya Nair

Director – Insurance Technology Strategy

Priya Nair

Director – Insurance Technology Strategy

Priya Nair

Director – Insurance Technology Strategy

Priya Nair

Director – Insurance Technology Strategy
TESTIMONIALS

Trusted Tech Partner for Enterprise Innovation

From AI strategy to modernization execution, OwlSure has become a key force behind how leading enterprises evolve with speed and intelligence.
CASE STUDIES

Success Stories Demonstrating Impact of Warranty Technology Solutions

Review compelling examples of how warranty technology solutions have driven transformation and delivered measurable results for clients.